AI and MGTS: Enhancing Network Efficiency and Customer Experience in Moscow
The Moscow City Telephone Network (MGTS), established in 1882, has evolved from a manually operated exchange into a pivotal telecommunications provider for over 4,000,000 subscribers in Moscow, Russia. As a subsidiary of Mobile TeleSystems (MTS), MGTS has transitioned towards a multi-service operator, integrating cutting-edge technologies to enhance its service offerings. Central to this transformation is…