Future-Ready: The Role of AI in Transforming Reliance Retail’s Business Model
Artificial Intelligence (AI) has become a cornerstone technology driving innovation across various industries, including retail. Reliance Retail, a subsidiary of Reliance Industries and India’s largest retailer, exemplifies how AI can be leveraged to enhance operational efficiency, improve customer experiences, and create competitive advantages. As of 2023, Reliance Retail operates over 18,000 store locations, serves millions…