Azərpoçt and the AI Integration: Enhancing Efficiency and Customer Experience in Modern Postal Operations
Azərpoçt, the national postal operator of Azerbaijan, established on September 29, 1999, has undergone significant transformations since its inception. This article explores the role of Artificial Intelligence (AI) in revolutionizing Azərpoçt’s operations, focusing on how AI technologies enhance postal services, optimize logistics, and improve customer interactions. Historical Context and Current Operations Azərpoçt has a rich…