SLT-MOBITEL: Harnessing AI for Next-Generation Network Optimization and Efficiency
Artificial Intelligence (AI) is revolutionizing various sectors, including telecommunications. This paper explores the integration and impact of AI technologies within Sri Lanka Telecom PLC (SLT-MOBITEL), Sri Lanka’s national telecommunications provider. By examining the deployment of AI in network management, customer service, and operational efficiency, this article provides a comprehensive analysis of how AI enhances SLT-MOBITEL’s…