Innovating Financial Services: The Impact of AI on Stanbic Bank Uganda Limited’s Operations
Stanbic Bank Uganda Limited (SBU) is the largest commercial bank in Uganda, with assets valued at USh9.303 trillion (US$2.408 billion) as of December 2023. As a financial institution operating in an increasingly digital and competitive environment, SBU faces challenges of maintaining operational efficiency, customer satisfaction, and innovation in service delivery. Artificial Intelligence (AI) has emerged…
