The Future of Banking with AI: Insights from NCBA Bank Uganda
The integration of Artificial Intelligence (AI) into the banking sector represents a transformative leap, enhancing operational efficiency, customer experience, and decision-making capabilities. This article explores the application of AI within the framework of NCBA Bank Uganda (CBAU), a subsidiary of the NCBA Group. Established in 2014, CBAU serves a diverse clientele including large corporations, diplomatic…